Please see the following links for help with Fearful & Shy dogs...

Dr. Karen Overall's Protocol for Relaxation - http://www.dogdaysnw.com/doc/bemod_relax.html

Fearful Dogs - http://fearfuldogs.com/

Nicole Wilde - http://www.nicolewilde.com/how-to-help-shy-anxious-or-fearful-dogs/

Psychology Today - Stanley Coren Ph.D. - Why Are Dogs Anxious & Fearful - http://www.psychologytoday.com/blog/canine-corner/201111/why-are-some-dogs-so-anxious-and-fearful

The Bark - Patricia McConnell Ph.D. - Reducing Fear In Your Dog - http://thebark.com/content/reducing-fear-your-dog

Winnipeg Human Society - Fearful Dog Behaviour - http://www.winnipeghumanesociety.ca/fearful-behaviour

Emily Larlham Kiko Pup - Train Your Dog To Overcome Fears - http://www.youtube.com/watch?v=3-CCJxF-9U4

Emily Larlham Kiko Pup - Handling for Shy Dogs - http://www.youtube.com/watch?v=AElTVoIPlOw

Suzanne Clothier - Calming the Fearful Dog - http://www.youtube.com/watch?v=WJ8ugSSTNmM 

Zak George Dog Training rEvolution - Building Trust with an Unsure Dog - http://www.youtube.com/watch?v=ZMRsUnYezY8

Zak George Dog Training rEvolution - How to Train a Shy, Fearful, Nervous Dog - http://www.youtube.com/watch?v=NOjIFYvItAY